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Customer Satisfaction Survey

Aerosup Inc. is committed to providing the best services possible to our clients. As part of our continuous improvement efforts, we would like to ask for your opinion regarding the level of satisfaction you have experienced with our services and personnel. To aid us in determining essential trainings and assisting with other service improvement plans, please help us complete the following survey information.

Rating measurements range from: (EX = Excellent; VG = Very Good; G = Good; F = Fair; P= Poor)
 

CUSTOMER SERVICE
1.   Timeliness of response to all requests.
2.   Competitiveness of quoted prices.
3.   Customer Representatives' professionalism.
4.   Meeting requirements?
5.   Would you like the same representative to attend to your business again?
LOGISTICS
1.   How well were the status and updates communicated?
2.   Shipping punctuality according to the promised delivery dates.
3.   Packaging and integrity of product received.
4.   Completeness of required certificates and documents.
GENERAL
     Please rate your overall level of customer satisfaction with Aerosup.
     Would you consider using Aerosup Inc. again as a supplier?
     Would you recommend Aerosup Inc. to others?
     We will value any of your comments or suggestions:
  
     Email Address:   *
    
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